Terms of Service

1. Acceptance of terms

By creating an account or using LedgerPilot AI, you agree to these terms. If you are using the service on behalf of an organization, you confirm that you are authorized to accept these terms for that organization. If you do not agree, please do not use the service.

2. The service

LedgerPilot AI provides a multi-tenant, double-entry bookkeeping workspace. It lets you maintain a chart of accounts, upload receipts and bank statement files, review AI-assisted suggestions, record transactions and ledger entries, and generate reports such as trial balance, profit and loss, balance sheet, and cash movement.

The service continues to be developed, and features may be added, changed, or removed.

3. Accounts and your responsibilities

• Provide accurate account information and keep it current.
• Keep your sign-in credentials confidential, and do not share your account.
• Take responsibility for activity carried out through your account and for the members you invite to your organization.
• Take responsibility for the accuracy and legality of the records, documents, and files you put into the service, and confirm you have the right to upload them.
• Tell us promptly if you believe your account has been accessed without permission.

4. Authorized use

You may use LedgerPilot AI for your own or your organization’s bookkeeping, and for bookkeeping you perform for clients where you are permitted to do so. Each organization workspace is intended for the records of that organization and its clients.

5. Financial and accounting information — important

LedgerPilot AI is bookkeeping software. It is not accounting, auditing, tax, legal, or financial advice, and using it does not create a professional advisory relationship. Outputs, including reports and AI suggestions, are tools to support your own work.

You remain responsible for reviewing your records, for the accuracy and completeness of your books, and for meeting your accounting, tax, and regulatory obligations. We recommend you keep your own copies of source documents and verify figures before relying on them.

6. AI-assisted processing and human review

The service uses AI models to read receipts and suggest accounting categorizations. These outputs are suggestions and can be incomplete or wrong. Nothing is posted to your ledger until a person in your organization reviews and approves it.

You are responsible for that review. Do not rely on an AI suggestion as a substitute for your own professional judgment.

7. Third-party integrations

The service relies on third-party providers for hosting, data storage, AI processing, error monitoring, and rate limiting. Those providers are described in our Privacy Policy.

Where a supported Google account is connected for receipt and document intake, that connection is optional and read-only, and you authorize it through Google. You can withdraw it at any time from your Google account permissions. Your use of any third-party service remains subject to that provider’s own terms, and we are not responsible for third-party services, their availability, or changes they make.

8. Prohibited use

You agree not to:

• use the service unlawfully, or to store or process unlawfully obtained information;
• attempt to access another organization’s workspace, data, or account;
• probe, scan, or test the security of the service, or try to bypass authentication, access controls, or rate limits, without our written permission;
• interfere with or disrupt the service, or place an unreasonable load on it;
• reverse engineer, copy, resell, or redistribute the service except where the law permits it;
• upload malicious code, or content that infringes someone else’s rights;
• use the service to create false or misleading financial records.

9. Intellectual property

The service, including its software, design, and content, belongs to CyberProMedia and its licensors. These terms do not transfer any of those rights to you.

Your data stays yours. You keep ownership of the records, documents, and files you put into the service, and you grant us only the permission needed to host, process, and display them so we can provide the service to you.

10. Availability and changes

We aim to keep the service available and reliable, but we do not promise uninterrupted or error-free operation. The service may be unavailable during maintenance, upgrades, or incidents, including those affecting our providers. We may change, suspend, or discontinue features, and we will make reasonable efforts to communicate significant changes.

11. Termination

You may stop using the service at any time and ask us to close your account by contacting us. We may suspend or end access where these terms are breached, where use puts the service or other users at risk, or where we are required to do so by law.

After termination, some records are retained as described in our Privacy Policy, including audit records that are append-only and posted transactions that cannot be altered. Please export anything you need before asking us to close an account.

12. Disclaimers

To the fullest extent permitted by law, the service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will meet your requirements, that AI suggestions will be accurate, or that defects will be corrected.

Nothing in these terms excludes or limits any liability that cannot be excluded or limited under applicable law.

13. Limitation of liability

To the fullest extent permitted by law, CyberProMedia will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, arising out of or relating to your use of the service, even if we have been advised that such damages are possible.

You remain responsible for maintaining your own records and copies of source documents.

14. Changes to these terms

We may update these terms as the service changes. When we do, we will update the date at the top of this page, and for significant changes we will take reasonable steps to let you know. Continuing to use the service after an update means you accept the updated terms.

15. Contact

Questions about these terms can be sent to shullyemmasinc.ledger@gmail.com.